Help and Support

Please arrive around 10 – 15 mins before the start of your class. The doors are locked when the class starts for security so we’re not able to let anyone in after the class has begun. Try not to arrive more than 15 minutes before the class start time, as there may still be people leaving from a previous class, plus our teachers will be getting the studio and pod ready to welcome you.

If you know you will not be able to make it, please cancel your booking via the website or app so someone else can take your place. If it's within the cancellation period you'll automatically get your pass back.

We recommend shorts (with nets!) for men, and a t-shirt if you wish. Women should wear gym kit – legging/shorts and vest top. Remember, it does get sweaty.

We provide mats (although you are welcome to bring your own). We recommend bringing plenty of water with you and wearing cool clothes as you will get sweaty. Yoga towels are required in all classes, but you can hire one from us if you forget. If you'd like to shower afterwards then bring an extra towel for that, or hire one of those too (please check with your local studio beforehand as facilities may vary slightly).

Yes, mats are provided. You’re welcome to bring your own, but there’s a complimentary one there waiting for you. Just be sure to bring a towel to lay on your mat to keep from slipping.

Nearly all of our studios have showers, but please contact the studio you are going to and check beforehand.

Try not to eat within an hour before class.

You will be absolutely fine! Just let the teacher know it’s your first lesson, take the class at your own pace and remember you can take a restorative pose and pause to catch your breath whenever you need to. Have a read of our blog on what to expect from your first class to find out more.

If you are pregnant or under 16, then unfortunately you cannot come to our heated classes. If you have a medical condition you are not sure about, then please check with a medical professional beforehand.

The pod allows us to create a wonderful hot yoga studio anywhere. It’s an amazing, tranquil environment to practice yoga.

The heat has many benefits.  It increases your heart rate - providing a challenge for your cardiovascular system, aids flexibility – easing muscles and helping prevent injury and improves focus. Finally… well, it’s just nice and gets those good feelings flowing.

You can read more about the benefits of hot yoga here.

The physical and mental benefits of yoga are innumerable. Aside from providing a challenging workout, helps to balance the body and mind through physical exercises and controlled breathing. Introducing meditative practices helps us release stress and anxiety, promoting clarity of mind, better focus and increased energy and alertness. It’s about an all-round greater sense of well being.

Bikram is a well-known US-based hot yoga franchise. It is a strict practice, made up of 26 postures, practiced for 90 minutes. Some of our postures are similar to the Bikram sequence, as both forms derive from the same root of yoga. However, our sequences are an hour long (or sometimes 45 minutes), slightly less hot, typically more flowing and are less prescriptive. We allow room for creativity, so that not every class or teacher will be exactly the same. Crucially, Hotpod Yoga is portable – held in our very own pods – unlike anyone else!

We know that not everyone has the luxury of 90 minutes spare for yoga. But we’ll work you hard and get your heart pumping – 45 minute or an hour is plenty of time for a thorough workout and to escape your day-to-day.

Unfortunately not. The heat makes it quite high exertion and raises the body temperature – both not entirely safe when pregnant. So, we recommend finding a great pregnancy yoga class and then coming back to see us when you are ready after the baby’s born.

No under 16s allowed, unfortunately. We have been known to run occasional kids classes, but not on a regular schedule.

If someone has given you their referral code, firstly - lucky you, you're in for a treat. To be able to get your free class added to your account, you will need to attend the same studio as your friend and enter the code when you create your account (in the box that asks 'Do you have a referral code?'). If it's not added then, unfortunately it can't be added later by you - but don't worry, you can contact the studio you are signing up to for help.

Yes please. All class purchases and registrations must be made in advance through our website or app.

If you're having problems booking via the website or app, then firstly try signing out and closing everything down (your browser or the app itself). Then try logging in again. If that doesn't sort things out and you’re still struggling, don't despair, contact your studio and they'll be happy to help. If you can, take a screenshot or picture of any error messages you're getting to help us sort this out and get you into your next class as quickly as possible.

If you’re feeling physically unwell, it’s very important that you do not come to class. Firstly, it may well make you feel worse (if you’ve got a cold or flu, for example). Secondly, we don’t want to risk you infecting others.

Yes. You must cancel your class via the website or app at least 12 hours in advance, or your class pass will not be refunded. Cancellation policies may vary by studio, so please check with your local studio to find out more.

Yes, of course - we know that life happens. Memberships can be held for a minimum of one week and require a written request, by email, to your local studio with as much notice as possible.

To refer a friend, you can share your unique referral code, which they can enter when creating an account. This will automatically add a Free Taster Class to their account, which they can use to book on to a class. Once they book and attend the class, you may be eligible to receive a credit on your account.

Please note that not all studios are offering referral credit, and that credit can take a few days to process. The Free Taster Class can only be redeemed once per customer and all studios reserve the right to refuse it (or issue credit) if multiple accounts are created.

To ask any questions about Refer a Friend, please get in touch with your local studio.

Just log in to the app, choose ‘home’ from the dropdown menu and scroll to the bottom to see your referral code. Your friend will need to enter this code when creating an account, on the same screen where they enter their name and email address for the first time – it cannot be added after the account is created. If you are using the website, choose ‘my account’ from the dropdown menu after logging in.